In January, Cobb EMC announced that the electric cooperative received a J.D. Power score of 796, their highest overall score ever, in the J.D. Power 2021 Electric Utility Residential Customer Satisfaction Study, which surveyed customers of the nation’s 142 largest electric utility brands. “Every day, we focus on improving the member experience and delivering reliable electricity in the safest possible manner,” said Kevan Espy, president, and CEO of Cobb EMC. “Our J.D. Power score is a direct reflection of how our employees are dedicated to giving our members exceptional service coupled with our ongoing efforts in the community we serve.”
